Carpet Cleaning Services
Steam Action has become the most trusted and recommended carpet cleaner in Northeastern Ohio and Western Pennsylvania. We accomplished this due to the level of experience in the industry, along with using the most advanced carpet cleaning equipment and training available. Leading retailers and carpet manufactures recommended our services.
All Steam Action technicians are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) and have continuing education classes yearly to keep up with any advances or changes in cleaning and maintenance.
We always have a two-person uniformed crew so that we can move furniture safely and efficiently. Our technicians are trained to handle many cleaning challenges that home and business owners experience such as stubborn pet accidents, traffic areas, spots, and stains. We recommend regular maintenance to keep carpets looking clean and fresh.
Our cleaning system consists of Hot Water Extraction, otherwise referred to as Steam Carpet Cleaning. This cleaning process is the only method classified as deep cleaning. Your carpets are first pretreated to loosen soils, pollutants, and odors. Our powerful truck mounted system connects to your freshwater outside spigot and flows through a water softener before heating up to as high as 220 degrees. The water is mixed with a rinse solution and injected under high pressure onto the pretreated carpet that flushes out our pretreatment, soils, pollutants, and odors. The powerful vacuum quickly extracts the dirty water and sends it back to a holding tank in our trucks. This proven method leaves your carpets fresh and clean with no soapy residue.
Our cleaning products are designed to leave nothing behind. Our products are recognized and have received a gold label from The Carpet And Rug Institute. You can count on Steam Action to keep your floors clean and safe for family and pets.
As a bonus, we also include speed drying technology where specially designed 360-degree fans are used to dry carpets much faster. In some cases, carpets can be dry in as little as 1-2 hours.
What to expect When hiring Steam Action
Calling our office is easy. During business hours, you will always get a live, friendly CSR (Customer service representative) to help you schedule an appointment. They will instruct you what is needed and answer any questions you may have for your scheduled cleaning. Before your appointment, you will receive a call from our office or the technicians, letting you know we are on our way to your home or business.
Approximately two days after cleaning our customer service representative will contact to ask how your carpets dried and if you have any questions or comments about our cleaning service. Take this opportunity to touch up any concerns and also to assure your total satisfaction.
When can I walk on freshly cleaned carpets?
Carpets are left just slightly damp to the touch, and you can immediately walk on them without street shoes. Because of our powerful truck mounted vacuum, no water penetrates through the backing or to the padding. Our carpet cleaning method has much faster drying time than alternative methods, but in some cases, it could take up to 24 hours, depending on the outside humidity level and the amount of soil removed. We do ask to keep your traffic to a minimum until the carpets are completely dry.
How often should I clean carpets
Carpet manufacturers recommend a minimum of 11 and 14 months between cleanings. If carpets are exposed to pets or under heavy traffic cleaning more often is recommended. Soils are very abrasive and can shorten the life or dull the appearance of your carpet. That’s why we tell our customers that every home or business is different. If your carpets are new or under warranty, the manufacturer will ask you for proof of cleaning by an IICRC certified company. We keep records of all work done for every customer. Also, click on Teflon carpet protector.
What about the furniture.
Our crew will move your furniture to clean behind it and then place furniture back to its original location. We then place plastic squares or foam block under legs to protect the furniture from moisture and to prevent any furniture staining. We suggest you leave these under furniture legs in contact with carpet a minimum of 24 hours. They slide out easily just by pulling them out.
If we are moving furniture, we do require the removal of all breakables and electronics from the room before your carpet cleaning appointment. We do not move heavy appliances, aquariums, pool tables, or wall units. If you have any concerns, the technician will consult with you directly.
An essential fact about Regular carpet cleaning
Most customers clean carpets when they physically see oils and dirt accumulating. Carpets collect pollen, pollutants, dust mites, and other harmful soils that you cannot see with the naked eye. Carpets can collect these airborne pollutants and hold them from becoming airborne. When the carpet is full, it can no longer hold anymore and then will release the contaminants into the air. When the carpet is clean, and all the soils are sucked outside to the truck, the fibers become hungry to collect airborne pollutants making the air you breathe cleaner. Many customers have told us that they have noticed after cleaning that sinus and allergies have improved. It’s kind of like changing the filter in your HVAC or vacuum cleaner. So when you think it’s been a while since you have had your carpets cleaned we recommend you clean your carpets for the health of it.