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About Us

 

OUR MISSION

Our commitment at Steam Action Carpet Cleaning and Restoration Specialists is to provide safe effective cleaning procedures for our customers and employees. Exceed our customer’s expectations by conducting our business with honesty fairness and value, utilizing high quality equipment, products and employee training. Offering gainful employment, by providing employees a well established friendly environment that will enhance and develop their skills to the fullest.

TESTIMONIALS

We appreciate the quality job you did steam cleaning our offices. It is a pleasant change to do business with people that obviously take pride in doing a good job. The improvement in the carpets are noticeable. We will recommend you to anyone that we know that needs your services.

 

Carl Taylor and Sons, Inc. Beaver Falls, PA

TESTIMONIALS

“I had my whole house steam cleaned by your company and I would like to commend Steam Action on a job well done. Prior to having my carpet cleaned I contemplated replacing the carpeting in a room or two of my home. You did such a thorough job on cleaning the carpeting that I really don’t have to replace a thing!”

Kathleen Mowrer, Southington, OH

TESTIMONIALS

“The two men who came to [clean our sofa and chair] were friendly, curteous, efficient and proficient. We have had the same experience the last two times we employed your company. Rest assured that we will call you again when we have other cleaning to be done.”

David Youngdahl, Beaver Falls, PA

TESTIMONIALS

When we were faced with extensive damage from our basement flooding, we called Steam Action Restoration who arrived within the hour to start extracting water out of the basement.  Based on their quick response and actions, we were able to mitigate the damage. From the initial time that we called Steam Action Restoration, through the entire restoration process, we were very happy with professionalism of the staff and management that we worked with.

Brad – North Lima

TESTIMONIALS

“In addition to promptly responding to our request for estimates you provided us with information about carpet cleaning which proved useful in choosing a company for the job. Your professionalism combined with your vibrant personality and positive attitude gives you a decided edge over the competition. Your performance proves the edge is well deserved. We look forward to doing business with you in the future.”

Brad Levy, President B&J Perfumes,
Youngstown, OH

TESTIMONIALS

“I had several rooms cleaned by your company and I was extremely pleased with the results as well as with the professionalism of the crew. I will highly recommend Steam Action Co to my friends and will definitely be using them again.”

Marsha Cozza, Canfield, OH

ABOUT STEAM ACTION

Steam Action Carpet Cleaning and Restoration Specialists is a leader in the area when it comes to carpet, upholstery and ceramic tile maintenance along with fire & water restoration.

The company started in 1994 with two employees and one truck servicing the Mahoning Valley. By 2001, it had expanded into western Pennsylvania and today Steam Action has 22 employees, 9 trucks and cleans over 40 homes and businesses a day. Locally owned and operated, Steam Action Carpet Cleaning and Restoration Specialists is a member of the Better Business Bureau, is IICRC certified and its technicians participate in continuing education yearly. Steam Action Carpet Cleaning and Restoration Specialists uses the highest quality cleaning agents and equipment, meeting gold standards set by the Carpet and Rug Institute.

All carpet and upholstery cleaning is done to exact manufacturers specifications to ensure the best results.

STEAM ACTION TEAM

Bob Goodrich, Owner

Bob has been in this industry since 1982. He is a master technician with certifications in carpet and upholstery cleaning, carpet repair, odor control, and water damage restoration. He believes in the power of quality customer service and maintains high standards for his employees, personally hiring and training each one. Bob is always looking for ways to contribute more to the industry, which is why he also provides certification classes for other people and companies in the industry. Bob ensures that he has never seen a carpet that wouldn’t come clean and always strives to exceed customers’ expectations.

Barb McMonagle, Office Mgr.

Barb’s best at organizing and coordinating office operations and procedures with effectiveness and efficiency, including delegating responsibilities of other staff members and recruiting and training new staff. In addition to managing payroll and bookkeeping, she often is the friendly voice you hear when you call customer service. Call her up today to schedule your next cleaning. And expect a call from our friendly staff 2-3 days after your home is fresh and clean; we are interested in your experience and love to hear any questions or comments about our service.

Our Guarantee

We take pride in our work. So, if you’re not satisfied we will return and fix any issues.

If you’re still not happy, we will refund your money.