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Water Damage: The FIRST Steps to Recovery


Let’s set the scene – You’ve had a long, exhausting day at work and are looking forward to a relaxing evening that involves dinner and binge watching your favorite Netflix series. As you walk through the door, you quickly discover your pipes had other plans in mind.

Experiencing water damage in your home or business is unsettling and can be extremely frustrating. In the heat of the moment, it’s crucial to stay cool, calm and collected. Be proactive and know the faster you react, the better. But, where do you begin? Follow these steps to jumpstart your water restoration.

Find the Source of the Problem
There’s a leak! Where could it be coming from? Is it the water faucet? Perhaps, a busted or frozen pipe? The possibilities are endless to determining the exact cause of your water damage. First things first, run to the water shut-off valve and turn it off. This will immediately cut off the water supply.

Do you know where the water shut-off valve is located? The main valve is going to be found near the water meter. Depending on where you live and the type of structure, this valve may be located in a basement or outside the house in the front yard or by the sidewalk. Once you locate the valve, turn it clockwise to shut the water off.

Make a Call
The extent and severity of the damage will only escalate the longer water sits in a particular area. Saturation can cause wood and other home/building materials to warp permanently over time. That’s not even the worst of your worries. Mold can grow within 24-48 hours after water damage occurs. Take affirmative action and dial up the experts. Did you know Steam Action Carpet Cleaning and Restoration Specialists provide water restoration services?

Begin Clearing Out
Once you’ve made the call and scheduled time for the professionals to come out, start relocating your items from the impacted area to a dry space. Only do this if you can safely enter the area. Also, DO NOT stand on wet carpet or in standing water if the electricity is on. By moving your possessions to a safe space to dry, you’re decreasing the chances of irreversible damage. Even if your belongings are not wet, it’s still important to move them as the moisture in the air can cause water damage or lead to mold growth.

File a Claim
Call your insurance provider to file a claim. Now, your coverage will vary on the type of policy you have. The insurance company will send an adjuster to assess the damage and determine if it is a covered loss. You can assist by documenting the values of each and every item affected by water damage and take as many photos as possible before, during and after the cleanup.

Let Steam Action Restoration Specialists take the worry out of your restoration needs and help get your property and life back to normal after water damage.